Note: We strongly recommend you to take backups before upgrading. This helps you prevent accidental loss of data.
Choose your upgrade path
If you are in build 9000, before upgrading check whether all the agents have upgraded to build 9000 by executing the following command in SubmitQuery.do: select count(*) from agentobject where agentuniqueid is null
If the output of this command returns zero, proceed to upgrade to build 9005. Else, contact our support for immediate agent upgrade.